Support

Frequently asked questions

If your question is not here, ask us directly — we read every message and usually answer the same day.

Is it really free?

Your first profile picture download is completely free and requires no account. After that, a free Google sign-in unlocks unlimited downloads for you. We fund the hosting with tasteful ads.

Which resolution do I get?

Why do you need my user-agent?

Do you store my lookups?

Can I download private accounts?

Why do you ask me to disable my ad blocker?

Is downloading profile pictures legal?

Why did a download fail?

4.9 / 5 average

Loved by people who just wanted one picture

“

I lost my profile picture when I reinstalled the app and needed the original back. Downloaded the 320px original straight from my laptop. Zero fuss.

ARAmir R.Product designer

“

The only downloader that actually gave me the untouched original instead of a compressed thumbnail. And it did not shove a watermark on it.

SMSara M.Content creator

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Tried it on a 5-year-old Android with 1GB RAM. Page loaded fast, picture came out sharp. Signed in with Google to grab a few more.

JKJonas K.Student

“

Small detail I appreciate: the filename is clean and the image is exactly what is on the profile. Useful for my portfolio archive.

DLDaniel L.Photographer